Shipping Policy
Our Shipping Policy
At Urban Roseflo Co., we are committed to delivering your purchases in a timely and efficient manner. We partner with trusted shipping carriers to ensure that your orders are handled with care and delivered to your doorstep as quickly as possible.
Our shipping policy includes the following key features:
- Fast and Reliable Delivery for Ready to Ship Items: We strive to process and ship your orders within 1-2 business days. Once your order has been shipped, you can expect to receive it within the estimated delivery timeframe provided at the time of purchase.
- Shipping for Custom Made Items: We strive to complete your custom orders in a timely manner. We ask that you give us up to 14 days for completion.
- Shipping Options: We offer a variety of shipping options to cater to your specific needs. Whether you prefer standard shipping, expedited shipping, or international shipping, we have you covered.
- Shipping Fees: Our shipping fees are calculated based on the weight and dimensions of your order, as well as the shipping destination. You can view the applicable shipping fees during the checkout process.
- Free Shipping: We also offer free shipping on select orders. Keep an eye out for promotions and special offers that include free shipping.
Tracking Numbers
Tracking numbers are an essential part of our shipping process. They allow you to monitor the progress of your order from the moment it leaves us until it reaches your doorstep.
When your order is shipped, we will provide you with a unique tracking number. This tracking number can be used to track your package on our website or through the shipping carrier's website. By entering the tracking number, you will be able to see real-time updates on the location and status of your package.
Tracking numbers offer the following benefits:
- Peace of Mind: With a tracking number, you can have peace of mind knowing exactly where your package is at any given time.
- Delivery Updates: Tracking numbers provide you with regular updates on the progress of your package. You will be notified of any delays or changes in the delivery schedule.
- Efficient Customer Service: If you have any questions or concerns about your order, our customer service team can assist you more effectively if you provide them with the tracking number.
It is important to note that tracking information may take some time to appear on the carrier's website. Please allow a few hours for the tracking number to become active.
At Urban Roseflo Co., we are dedicated to providing you with a seamless shopping experience, and our shipping policy and tracking numbers are designed to ensure that your orders are delivered to you in a timely and efficient manner. If you have any further questions or need assistance with your order, please don't hesitate to contact our customer service team.